Social Media Listening/Monitoring Services
Social media listening is the process of monitoring social media channels for any customer feedback and direct mentions of brands or discussions regarding specific keywords, topics, competitors, or industries, followed by an analysis to gain insights and act on those opportunities. Social media listening or monitoring is all about listening to what’s going on the Web, from Facebook, Twitter, Instagram, YouTube, Pinterest, LinkedIn, blogs, and numerous other social media hubs on the web. On the other hand, social media research refers to the process of understanding and improving the perception of your brand online, comparing your presence to a competitor, or attracting new audiences through understanding the trends and discussions within your category. In social listening or monitoring, you can create the kind of content as per the follower’s need, come up with new ideas based on industry trends, improve your customer experience by interacting directly with customers, and continuously shift your customer strategy to fit the current need.
Nowadays, social media listening or monitoring can serve as an excellent supplement to traditional market research information. Due to this reason, we offer social media monitoring services to our clients. Om Data Entry India is an ISO 9001:2015 certified company based in India, that provides social media listening/monitoring and research services at the most affordable prices with the highest quality outcome. We at Om Data Entry India, utilize either free tools, fee-based services, or a combination of both as per the requirement of our client. With the help of our social media listening and research services, we can assist you to get information about what is being said about your brand, the number of times it is being mentioned on social media sites, customer feedback, trending topics, and many more. Our professional can provide you with necessary insights into customer behavior so that you can improve your business and brand communication efforts, and strengthen your relationship with the target audience. You can experience better conversion with an appropriate website, which also tends to increase your bottom line.
As a leading and reliable outsourcing company in India, our professional team has a deep understanding of Google Analytics and other web research software to provide you with top-notch quality outcomes with accuracy and transparency. Om Data Entry India draws from 7+ years of experience in data collection, social media listening or monitoring, social media research, and data analysis assisting many companies from the USA, UK, UAE, Australia, Germany, Canada, Brazil, Spain, France, Italy, New Zealand, etc., in various industries like real estate, legal, education, medical, research, eCommerce, etc., around the globe, in order to optimize business processes in an intelligent way.